This is most likely caused because your sent mail is not being stored on your email server. Instead, it is being stored on your personal computer.
If SaneBox is unable to see your sent emails, @SaneReminders is unable to function. In fact, even SaneBox itself is not working optimally.
- In order to correct this for Apple Mail users, please see these instructions.
- For all other email clients, please open a Support request and we will help sort this out for you.